Privacy Policy

Last updated: July 20, 2026

Catalytic Instruments (“we”, “our”, “the company”) is committed to protecting the privacy of all visitors, customers, and partners. This Privacy Policy explains how we collect, use, store, and safeguard personal data when you interact with our website and services.

1. Data We Collect

We may collect the following categories of personal data:

Identification data: name, company, job title.
Contact data: email address, phone number, postal address.
Browsing data: IP address, browser type, device information, pages visited, time spent on the site, interaction patterns.
Communication data: messages sent through forms, email, or chat.
Transaction data: order details, billing information, purchase history.
Preferences: newsletter subscriptions, cookie choices, marketing preferences.

We do not intentionally collect sensitive data such as health information, religious beliefs, or political opinions.

2. How We Collect Data

Directly from you: when you fill out forms, request information, subscribe to newsletters, create an account, or contact us.
Automatically: through cookies, analytics tools, and server logs.
From third parties: payment processors, logistics partners, and marketing platforms.

3. Purposes of Processing

We use your personal data to:

Provide support and respond to inquiries.
Process orders, manage accounts, and deliver products or services.
Maintain, secure, and improve our website.
Analyze website performance and user behavior.
Send marketing communications when permitted.
Comply with legal, regulatory, and tax obligations.

4. Legal Basis (GDPR)

We process personal data based on:

Contract performance or steps prior to entering a contract.
Consent, when required (e.g., non‑essential cookies, newsletters).
Legitimate interest, such as website security and B2B communication.
Legal obligations, including accounting and compliance requirements.

5. Cookies

Our website uses:

Essential cookies: required for core functionality.
Functional cookies: store user preferences.
Analytics cookies: help us understand website usage.
Marketing cookies (if applicable): support campaign measurement and relevance.

Non‑essential cookies are only activated with your consent.

6. Data Sharing

We may share personal data with:

Hosting and IT infrastructure providers.
Analytics and marketing platforms.
Payment service providers.
Shipping and logistics partners.
Legal and accounting advisors.
Government authorities when legally required.

All partners follow appropriate data protection standards.

7. International Transfers

If data is transferred outside the European Economic Area, we apply safeguards such as:

Standard Contractual Clauses (SCCs)
Additional technical and organizational protections

8. Data Retention

We retain data only as long as necessary:

Support and inquiries: up to 3 years after last contact.
Transaction data: up to 10 years for legal compliance.
Marketing data: until consent is withdrawn.
Analytics data: according to tool configuration (typically 14–36 months).

After retention periods, data is deleted or anonymized.

9. Your Rights

Under GDPR, you may request:

Access to your personal data.
Correction of inaccurate information.
Deletion of data, when applicable.
Restriction of processing.
Data portability.
Objection to processing based on legitimate interest.
Withdrawal of consent at any time.

Requests can be sent to: info@catalytic-instruments.com

10. Security Measures

We implement:

HTTPS encryption.
Access controls and authentication.
Continuous monitoring and updates.
Internal policies and staff training.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

If you want, I can add your company’s real contact details, include specific tools you use (Google Analytics, Stripe, Mailchimp, etc.), or adjust the tone to match your brand.